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  • Writer's pictureTeam Criador Labs

The Role and Importance of Design Research in Product Design

Design research is the process of gathering, analyzing, and synthesizing data and insights about the users, their needs, goals, preferences, and context, and the product, its functionality, usability, and desirability. Design research is an essential part of the product design process, as it helps to understand and define the problem, generate and evaluate the solutions, and validate and refine the product. Design research can be done using various methods and tools, such as interviews, surveys, observations, personas, user journeys, etc.

In this article, we will discuss the role and importance of design research in product design, the skills and responsibilities of a design researcher, and some examples of design research in action. We will also introduce you to our product design studio in Bangalore, India, where we offer end-to-end product design and development services, including design research.



Role and Importance of Design Research in Product Design

Design research plays a vital role in product design, as it helps to:

  • Empathize with the users: Design research helps to empathize with the users, and understand their needs, goals, preferences, and context. Design research helps to identify and define the user problem and need, and create a user-centric and human-centered product design.

  • Innovate and differentiate the product: Design research helps to innovate and differentiate the product, and create a unique and impactful product solution. Design research helps to discover and explore new opportunities, insights, and ideas for the product, and test them with the users.

  • Optimize and improve the product: Design research helps to optimize and improve the product, and create a functional, reliable, and cost-effective product design. Design research helps to measure and evaluate the product functionality, usability, and desirability, and iterate and improve the product based on the user feedback and input.

Design research is important for product design, as it helps to:

  • Increase user satisfaction and loyalty: Design research helps to increase user satisfaction and loyalty, by creating a product that solves their problems, meets their requirements, and delights them. Design research helps to build trust and rapport with the users, and increase their retention, engagement, and advocacy.

  • Improve business performance and value: Design research helps to improve business performance and value, by creating a product that delivers real value and benefits to the users and stakeholders. Design research helps to improve the competitive edge, market share, revenue, and profitability of the product.

  • Foster creativity and learning: Design research helps to foster creativity and learning, by allowing the designers to explore and experiment with different ideas, solutions, and alternatives. Design research helps to foster a culture of innovation and learning in the organization, and enable the designers to create products that are original, relevant, and impactful.

Skills and Responsibilities of a Design Researcher

A design researcher is a person who conducts design research for product design. A design researcher has various skills and responsibilities, such as:

  • Planning and conducting design research: A design researcher plans and conducts design research, by defining the research objectives, questions, and methods, selecting and recruiting the research participants, preparing and executing the research activities, such as interviews, surveys, observations, etc., and collecting and recording the research data and findings.

  • Analyzing and synthesizing design research: A design researcher analyzes and synthesizes design research, by organizing, sorting, and filtering the research data and findings, identifying and interpreting the patterns, themes, and insights, and creating and presenting the research outputs, such as personas, user journeys, etc.

  • Communicating and collaborating with the design team and stakeholders: A design researcher communicates and collaborates with the design team and stakeholders, by sharing and discussing the research data, findings, and insights, providing and receiving feedback and input, and aligning and coordinating the goals, expectations, and requirements of the product design.

Examples of Design Research in Product Design

Design research can be applied to any type of product, service, or system, across various domains and industries. Here are some examples of design research in product design:

  • Dyson Airwrap: Dyson Airwrap is a hair styling device that uses air and heat to create various curls, waves, and styles, without damaging the hair. Dyson Airwrap’s product engineering design is based on the vision of creating products that are sustainable, innovative, and smart. Dyson Airwrap’s product engineering design integrates various disciplines, such as mechanical, electrical, software, and industrial design, to create a product that is functional, reliable, and cost-effective. Dyson Airwrap’s product engineering design also uses various methods and tools, such as user research, prototyping, testing, etc., to understand and satisfy the user needs and expectations, and deliver the product within the budget and deadline.



  • Amazon Echo: Amazon Echo is a smart speaker that uses artificial intelligence and voice recognition to perform various tasks, such as playing music, answering questions, controlling smart devices, etc. Amazon Echo’s product engineering design is based on the mission of creating products that are useful, usable, and desirable. Amazon Echo’s product engineering design integrates various disciplines, such as software, hardware, and industrial design, to create a product that is functional, reliable, and cost-effective. Amazon Echo’s product engineering design also uses various methods and tools, such as market research, sensory analysis, testing, etc., to innovate and differentiate the product offerings, and increase the user satisfaction and loyalty.

  • Milton Thermosteel: Milton Thermosteel is a flask that keeps liquids hot or cold for long hours, using vacuum insulation technology. Milton Thermosteel’s product engineering design is based on the philosophy of creating products that are durable, hygienic, and convenient. Milton Thermosteel’s product engineering design integrates various disciplines, such as food science, packaging design, and marketing, to create a product that is safe, attractive, and useful. Milton Thermosteel’s product engineering design also uses various methods and tools, such as handloom weaving, embroidery, printing, etc., to preserve and promote the rich and diverse Indian culture and heritage.


About Us

We are a product design studio in Bangalore, India, that offers end-to-end product design and development services. We specialize in design research, and we help our clients conduct design research for their product design. We have worked with clients from various domains and industries, such as education, healthcare, e-commerce, entertainment, etc. We have a team of skilled and experienced design researchers, designers, developers, and researchers, who are ready to take on any challenge and deliver exceptional results. If you are looking for a product design studio in India, or a product design company in India, or an industrial design company in India, look no further than us. Contact us today and let us help you conduct design research for your product design.


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